IMPACT OF GROWTH SATISFACTION, SUPERVISORY SUPPORT, AND SELF-EFFICACY ON JOB PERFORMANCE: A MEDIATING ROLE OF JOB SATISFACTION
PDF

Keywords

Growth Satisfaction
Supervisory Support
Self-Efficacy
JS
Job Performance

How to Cite

Shahid, M., Nizam, K., & Hameed, S. (2023). IMPACT OF GROWTH SATISFACTION, SUPERVISORY SUPPORT, AND SELF-EFFICACY ON JOB PERFORMANCE: A MEDIATING ROLE OF JOB SATISFACTION. Global Journal for Management and Administrative Sciences, 4(1), 1–17. https://doi.org/10.46568/gjmas.v4i1.174

Abstract

This study analyzed JS as a mediator of the relationship among growth satisfaction, supervisory support, self-efficacy, and job performance. The social exchange theory is reviewed in this study as a hypothetical perspective, which shows the improvement of the hypothesis. A quantitative approach was utilized for this action; 350 questionnaires were distributed in the services sector in Karachi. A sample size of 287 was utilized for the test study. Smart PLS have been utilized as test analysis, and their outcome demonstrates the partial mediation of JS on the relationship among growth satisfaction, supervisory support, self-efficacy, and job performance. The study especially discovered that supervisory support is significantly linked with JS while significantly also linked with job performance. Additionally, self-efficacy is negatively insignificantly linked with JS but significant with job performance. Meanwhile, growth satisfaction is insignificantly linked with JS and significant with job performance. However, JS is significantly linked with job performance.

https://doi.org/10.46568/gjmas.v4i1.174
PDF

References

Ary, D., Jacobs, L. C., Irvine, C. K. S., & Walker, D. (2018). Introduction to research in education. Cengage Learning

Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(3), 267-285.

Bani-Melhem, S., Zeffane, R., & Albaity, M. (2018). Determinants of employees’ innovative behavior. International Journal of Contemporary Hospitality Management.

Borman, W. C., & Motowidlo, S. M. (1993). Expanding the criterion domain to include elements of contextual performance. Personnel Selection in Organizations; San Francisco: Jossey-Bass, 71.

Brayfield, A. H., & Crockett, W. H. (1955). Employee attitudes and employee performance. Psychological bulletin, 52(5), 396

Crede, M., Chernyshenko, O. S., Stark, S., Dalal, R. S., & Bashshur, M. (2007). JS as mediator: An assessment of JS's position within the nomological network. Journal of Occupational and Organizational Psychology, 80(3), 515-538.

Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied psychology, 88(1), 160

Elias, S. M., & Mittal, R. (2011). The importance of supervisor support for a change initiative: An analysis of JS and involvement. International Journal of Organizational Analysis, 19(4), 305-316

Flanagan, J. C. (1954). The critical incident technique. Psychological bulletin, 51(4), 327.

Fronell, C., & Larcker, D. (1981), Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18, 39-50

Hackman, J. R., & Oldham, G. R. (1974). The Job Diagnostic Survey: An instrument for the diagnosis of jobs and the evaluation of job redesign projects.

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2012). Partial least squares: the better approach to structural equation modeling?. Long range planning, 45(5-6), 312-319.

Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the academy of marketing science, 40(3), 414-433.

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43(1), 115-135

Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The JS–job performance relationship: A qualitative and quantitative review. Psychological bulletin, 127(3), 376

Klassen, R. M., Bong, M., Usher, E. L., Chong, W. H., Huan, V. S., Wong, I. Y., & Georgiou, T. (2009). Exploring the validity of a teachers’ self-efficacy scale in five countries. Contemporary Educational Psychology, 34(1), 67-76.

Lavelle, J. J., Rupp, D. E., & Brockner, J. (2007). Taking a multifoci approach to the study of justice, social exchange, and citizenship behavior: The target similarity model. Journal of management, 33(6), 841-866.

Lewis, S. (2015). Qualitative inquiry and research design: Choosing among five approaches. Health promotion practice, 16(4), 473-475

Maertz Jr, C. P., Griffeth, R. W., Campbell, N. S., & Allen, D. G. (2007). The effects of perceived organizational support and perceived supervisor support on employee turnover. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 28(8), 1059-1075

Masa’deh, R., Maqableh, M., & Karajeh, H. (2014). A Theoretical Perspective on the Relationship between Leadership Development, Knowledge Management Capability, and Firm Performance. Asian Social Science, 10(6), 128-137.

Podsakoff, P. M., & MacKenzie, S. B. (1997). Impact of organizational citizenship behavior on organizational performance: A review and suggestion for future research. Human performance, 10(2), 133-151.

Salovey, P. (2001). Applied Emotional Intelligence: Regulating Emotions to Become Healthy, Wealthy, and Wise. Emotional intelligence and Everyday Life, 168-184

Specter, S. C., Klein, T. W., Newton, C., Mondragon, M., Widen, R., & Friedman, H. (1986). Marijuana effects on immunity: suppression of human natural killer cell activity by delta-9-tetrahydrocannabinol. International journal of immune

Pharmacology, 8(7), 741-745.

Tseng, S. M., & Huang, J. S. (2011). The Correlation between Wikipedia and Knowledge Sharing on Job Performance. Expert Systems with Applications, 38, 6118-6124

Van Scotter, J., Motowidlo, S. J., & Cross, T. C. (2000). Effects of task performance and contextual performance on systemic rewards. Journal of applied psychology, 85(4), 526

Yoo, Y., & Alavi, M. (2001). Media and group cohesion: Relative influences on social presence, task participation, and group consensus. MIS quarterly, 371-390

Zeffane, R., Melhem, S. B., & Baguant, P. (2018). The impact of JS, trust, gender and supervisor support on perceived organisational performance: an exploratory study in the UAE service sector. International Journal of Business Excellence, 14(3), 339-359.

Zhao, L., Lu, Y., Huang, W., & Wang, Q. (2010). Internet inequality: The relationship between high school students’ Internet use in different locations and their Internet self-efficacy. Computers & Education, 55(4), 1405-1423.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright (c) 2023 Ms Mariam Shahid, Ms. Kehkashan Nizam, Ms Samiya Hameed